The https://drpsy.eu/gb/ online shop runs:
Best Solution Aneta Nowicka ul. Chodkiewicza 6/10 02-593 Warsaw entered in the Central Register and Information on Business Activity of the Republic of Poland conducted by the competent minister d.s. economy. "
Contact is possible through:
e-mail: dr@drpsy.eu
§ DEFINITIONS
1. CUSTOMER - a natural person with full legal capacity, and in cases provided for by generally applicable laws also a natural person with limited legal capacity, who has concluded or intends to conclude a Sales Agreement with the Seller.
2. REGISTRATION FORM - a form available on the shop's website to create an Account.
The Customer may choose the following forms of payment for the ordered Goods: BLIK payments, payment card, electronic transfer through the external payment system imoje, operated by the company ING Bank Śląski S.A. based in Katowice
Delivery costs range from £ 19 to £ 20 and depend on the size of the shipment.
The Customer may choose the following forms of payment for the Goods ordered: BLIK payments, card
Payment, electronic transfer through an external payment system imoje, operated by the company ING Bank Śląski S.A. based in Katowice
Goods sold in the Shop are covered by the manufacturer's guarantee
3. ORDER FORM - an electronic service, an interactive form available on the shop's website, enabling the placement of an Order, in particular by adding Products to an electronic shopping cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.
4. ACCOUNT - Electronic Service, a set of resources in the shop's data communication system, marked with an e-mail address and a password provided by the Customer, in which the data provided by the Customer and information about Orders placed by him/her in the shop are stored.
5. NEWSLETTER - Electronic Service, an electronic distribution service provided by https://drpsy.eu/gb/ via e-mail, which allows all customers using it to automatically receive from the Service Provider the cyclical content of successive editions of a newsletter containing information about Products, news and promotions.
6. PRODUCT - a movable item available in the shop being the subject of a Sales Contract between the Customer and https://drpsy.eu/gb/
7. ORDER - Customer's declaration of intent made via the Order Form and aimed directly at concluding a Sales Contract for a Product from the online shop.
8. REGULATIONS - these regulations of the Online Shop.
9. INTERNET SHOP - https://drpsy.eu/gb/ online shop available at the Internet address: www.https://drpsy.eu/gb/
10. COMMERCIAL AGREEMENT - a contract of sale of a Product concluded or entered into between the Customer and Best Solution Aneta Nowicka (NIP: 5221926106) via the Internet Shop https://drpsy.eu/gb/
11. CIVIL CODE - the Civil Code Act of 23 April 1964 (Dz.U. 1964 no. 16, item 93 as amended).
12. CONSUMER RIGHTS ACT, ACT - Act of 30 May 2014 on consumer rights (Dz.U. 2014 item 827 as amended)
§ THE PURCHASING PROCESS
1. The customer may purchase goods via the www.https://drpsy.eu/gb/. For this purpose, the Customer should add the individual Goods to the "shopping basket" and then confirm his/her choice by clicking on the appropriate option, available on the website https://drpsy.eu/gb/.
2. On the website www.https://drpsy.eu/gb/ it is possible to make purchases as a registered Customer or as a Guest. In case the Customer registers in the online shop, placing an order takes place by logging in at https://drpsy.eu/gb/, adding the Goods to the basket and confirming the order. If the Customer has not registered with the shop, the condition of placing an order is adding the Goods to the basket, filling in the Order Form with all the required data necessary for shipment of the Goods and taking other technical actions based on the messages or information displayed to the Customer.
3. After confirming the list of selected Goods, the Customer should:
a. specify the method of delivery
b. specify the method of payment
c. confirm the validity of the data provided during registration, as well as the total price of the Goods (delivery costs) by clicking on the "order with obligation to pay" button.
4. Performing the actions referred to in section 3(c) shall be tantamount to the Customer making an offer to conclude a contract of sale for the goods placed in the shopping cart, at the prices displayed by the system, delivery costs quoted, etc.
5. The submission of an offer to conclude a sales contract is not tantamount to its acceptance. The shop reserves the right to refuse to carry out an order for important reasons of which it shall immediately notify the Customer, in particular when, for reasons beyond the shop's control, it proves impossible or considerably hindered to fulfil the contract in accordance with the submitted offer to conclude a sales contract.
6. As soon as the Customer has submitted an offer in accordance with section 3 c, a message is sent to the Customer by e-mail to the address provided by the Customer during registration or the order process, with a written confirmation of the terms and conditions of the offer (order) submitted.
7. The conclusion of the contract of sale between the Customer and https://drpsy.eu/gb/ occurs at the moment of acceptance by the Store of a previously received offer (order) - in the form of a message sent by e-mail to the address provided during registration of the online shop user account.
§ PRICE
1. Prices on the website are given in Polish zloty (PLN) or in euros (EUR).
2. The prices shown on the website are gross prices.
3. Shipping costs must be added to the price of the Goods, the amount of which depends on the place and form of delivery chosen.
4. The price shown on the website at the time of order placement is the final price, binding on the Customer. Once the order has been placed, the price of the ordered goods will not change, irrespective of price changes introduced by the Store or promotional or sales actions launched.
5. https://drpsy.eu/gb/ reserves the right to change prices of goods in the online shop, to introduce new goods for sale, to carry out and cancel promotional actions on the shop website, or to make changes to them in accordance with the provisions of the Civil Code and other legal regulations.
§ PAYMENT
1. The shop allows the following payment methods:
a. transfer to a bank account (prepayment)
b. payment with cryptocurrencies via Coingate.com
2. The customer should indicate the chosen payment method on the order form.
3. Dotpay.co.uk makes it possible to pay by credit card or quick online transfer. When choosing this payment option, the customer is automatically redirected to the system of Dotpay.pl. When making a payment by online transfer, once you have selected your bank, you will need to log in with your online banking access details and confirm the payment.
4. Service Coingate.com enables payments to be made using cryptocurrencies. By opting for this payment option, the customer is automatically redirected to the Coingate system, where a unique wallet address for payment will be generated for them.
5. Payment by bank transfer takes place on a prepayment basis (as payment in advance) The customer also receives details of the bank account and the transfer title (order number) in the order confirmation email
6. In the case of payment via Dotpay.pl or Coingate.com payment should be made at the time of placing the order and, in the case of payment by bank transfer, within 7 working days of receipt of the order confirmation message.
7. When choosing any of the payment methods, the customer shall bear the related costs. These costs include, in particular, the fees and commissions charged to the shop by the bank or payment provider.
8. In the case of a delay in payment by the customer, exceeding 7 working days from the acceptance of the order by the shop, https://drpsy.eu/gb/ has the right to withdraw from the sales contract.
§ DELIVERY
1. https://drpsy.eu/gb/ will proceed with the execution of the Customer's order immediately after the payment for the Goods has been recognised through notification from the payment system (in the case of Dotpay.pl or Coingate.com) or receipt of the amount due in its bank account (in the case of payment by bank transfer).
2. The method of delivery and the address where delivery will be made should be specified by the Customer on the order form.
3. Possible delivery methods within Poland are:
a) InPost parcel machines
4. Possible delivery methods within Europe are:
a) DPD courier
5. The cost of delivery depends on the method of delivery chosen and the place of dispatch. The customer shall be notified of the cost of delivery of the Goods in question before the order is placed
6. The delivery time of an order is the sum of the transfer time of the consignment to the supplier and the delivery time of the consignment by the supplier. The shop undertakes to hand over the Goods to the supplier within a maximum of 3 days of receipt of payment.
7. If, for technical or logistical reasons, the delivery of the goods takes place in several stages, the customer is only charged once for the delivery.
§ EXCHANGES, RETURNS, COMPLAINTS
The right to complain also applies to a natural person concluding a contract directly related to his/her business activity, when it is apparent from the content of the contract that it does not have a professional character for that person, arising in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity.
1. A customer making a purchase as a consumer (i.e. as a natural person who purchases goods for non-business purposes), who has concluded a distance contract through https://drpsy.eu/gb/, may withdraw from the contract without giving any reason, making a statement in writing within fourteen days from the date of delivery of the goods constituting the subject of the contract, subject to paragraph 5.
2. If the 14-day right of withdrawal is exercised, the cost of returning the goods shall be borne by the seller/buyer
3. The buyer has the right to withdraw from the concluded contract in writing without stating any reason within fourteen days, from the date of conclusion of the contract on the basis of the Act of 30 May 2014. (Dz.U. 2014, item 827 as amended) In the event of written withdrawal from the contract, the Customer is obliged to return the goods within fourteen days. The right referred to above shall also apply to a natural person concluding a contract directly related to his/her business activity, when it follows from the content of that contract that it does not have a professional character for that person, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity
4. If the 14-day right of withdrawal is exercised, the cost of returning the goods shall be borne by the buyer
Once shipped, we do not accept the return of Growkit products due to the nature of the product (perishable product) - Art. 38(4) of the Consumer Rights Act of 30 May 2014
2. In the case of a contract involving multiple items which are delivered separately, in instalments or in parts - the period for withdrawal shall expire fourteen days after the Customer has taken possession of the last of the items.
3. To meet the deadlines referred to in paragraphs 1 and 2, it shall be sufficient to send the notice of withdrawal to the shop before the deadline expires.
4. Withdrawal from the contract of sale of the Goods shall take place by means of an unambiguous declaration made by the Customer to the shop. Such declaration may be made on a form, but it is not obligatory.
5. The shop does not accept returns of perishable goods and those requiring special attention for hygiene reasons (in particular mycelium, spores).
6. In the event of withdrawal from the contract of sale of Goods by the Customer:
a. The Customer should send back the Goods to https://drpsy.eu/gb/ immediately, and in any case no later than 14 days from the day on which he or she withdrew from the contract. The deadline is met if the Customer sends back the Goods before the expiry of the 14-day period. The direct costs of returning the Goods shall be borne by the Customer.
b. https://drpsy.eu/gb/ shall return to the Customer all payments received from the Customer, except for the costs of delivering the Goods, immediately, and in any case no later than 14 days from the date of receipt of Goods from the Customer or proof of their return
c. https://drpsy.eu/gb/ will reimburse the Customer for the cost of delivery of the Goods equivalent to the cheapest method of delivery
d. https://drpsy.eu/gb/ will return the payment using the same means of payment that were used by the Customer in the original transaction, unless the Customer expressly agrees otherwise. In any case, the Customer will not incur any fees in connection with this refund.
7. https://drpsy.eu/gb/ may withhold reimbursement until it has received the Goods or until it provides the shop with proof of their return, whichever event occurs first.
8. The customer shall be liable for any diminution in the value of the Goods resulting from the use of the Goods in a manner other than that necessary to establish the nature, characteristics and functioning of the Goods.
9. The right of withdrawal referred to shall not be granted to the Customer in respect of the contracts indicated in Article 38 of the Consumer Rights Act of 30 May 2014 (Dz.U. 2014, item 827), including contracts in which the object of the performance is a non-refabricated item produced to the consumer's specifications or intended to meet the consumer's personalised needs.
10. The shop is obliged to provide the customer with goods free of defects.
11. The shop is liable to the customer if the goods sold have a physical or legal defect (warranty for defects).
12. If the Customer exercises his/her right of complaint, he/she may fill in a complaint form and send it back together with the Goods complained about and, if possible, with the proof of purchase
13. In the complaint form, the customer shall indicate m.in. their expectations as to how https://drpsy.eu/gb/'s commitments will be implemented
14. Possible ways of dealing with a complaint are:
a. replacing the Goods with new ones,
b. price reduction,
c. withdrawal from the contract
15. The time taken to process a complaint, including notification to the customer, is 14 days from the time the complaint is made. In the case of repair, the time may be longer depending on the type of non-conformity reported.
16. The grounds for complaint may be, in particular, the delivery of different Goods than those ordered, incorrect completion of the order or the delivery of the wrong number of Goods.
17. In the case of considering a complaint in favour of the Customer, the costs of replacing or repairing the Goods shall be borne by https://drpsy.eu/gb/
18. In the event of a claim in favour of the Customer for a refund, the refund will be made using the same means of payment used by the Customer in the original transaction, unless the Customer expressly agrees otherwise. In any case, the Customer will not incur any fees in connection with this refund.
19. In the case of considering a complaint in favour of the Customer, https://drpsy.eu/gb/ also reimburses the costs of delivery of the Goods in the process of complaint which is equivalent to the cheapest way of delivery.
20. When a complaint is not dealt with in accordance with the Customer's wishes, the Customer has the right to lodge an appeal to the complaint.
21. https://drpsy.eu/gb/ informs the Customer who is a Consumer about the possibility to use out-of-court procedures for handling complaints and pursuing claims. The rules of access to these procedures are available in the offices or on the websites of entities authorised to deal with disputes out of court. They may be, in particular, consumer ombudsmen or Voivodeship Inspectorates of Trade Inspection, the list of which is available on the website of the Office of Competition and Consumer Protection at the following address http://www.uokik.gov.pl/spory_konsumenckie.php.
22. The shop informs that at http://ec.europa.eu/consumers/odr/ a platform for online dispute resolution between consumers and traders at EU level (ODR platform) is available.
23.CONTRACTS ENTERED INTO WITH TRADERS PROCURING FOR PROFESSIONAL PURPOSES]
The provisions of this paragraph shall only apply to contracts concluded with customers who are entrepreneurs making an order for professional purposes.
Placing an order on behalf of a legal person or organisational unit without legal personality shall be tantamount to declaring that the person placing the order is authorised to represent the entity on behalf of which the order is placed
placed. Placing an order without the appropriate authorisation will result in the liability of the person placing the order for any resulting damage.
The trader is obliged to examine the consignment delivered to him via the carrier in the customary manner, and in the event of any defect or damage to the product, he is obliged to do everything in his power to establish the liability of the carrier.
The trader loses his warranty rights if he failed to examine the goods in the time and manner usual for goods of that kind and did not notify the seller of the defect immediately, or, if the defect became apparent only later, if he did not notify the seller immediately after discovering it.
The seller reserves the right to terminate a contract concluded with a trader within 14 days of its conclusion without giving reasons.
Any disputes arising from the performance of the contract concluded between the Seller and the Entrepreneur shall be settled by the court having jurisdiction over the seat of the Seller. The applicable law is Polish law.
24. All information, descriptions, articles and postings on our website are for educational purposes only and in no way do we encourage or support breaking the law.
We do not provide information on cultivation. We refuse to sell products for cultivation. We inform you that cultivation is illegal. We are not responsible for the illegal use of our products.